What is a freight forwarder?

A freight forwarder arranges the transportation of goods for shippers, handling logistics like documentation, customs clearance, and insurance. They coordinate with carriers to ensure efficient delivery, especially for international and complex shipments.

Who is the consignee and who is the consignor or shipper?

Consignee: The person or company receiving the shipment.

Consignor (Shipper): The person or company sending the shipment.

Does my shipment need any special packaging for freight shipping?

Yes, freight shipments often require special packaging to ensure items are securely protected during transit. This may include sturdy boxes, palletizing for large items, using appropriate cushioning materials like bubble wrap or foam, and securing packages to prevent shifting. Proper packaging helps prevent damage and ensures safe delivery of your goods.

Do I need to know the weight of my goods?

Yes, knowing the weight of your goods is essential for calculating shipping costs, determining the chargeable weight, and ensuring compliance with carrier weight limits.

Does size matter for air shipment?

Yes, the size of your shipment matters for air shipping as it affects the volumetric weight, which is used to calculate shipping costs. Larger dimensions can lead to higher charges even if the actual weight is low.

How is chargeable weight calculated?

Chargeable weight is the higher of the actual weight or volumetric weight. Volumetric weight is calculated as (Length x Width x Height) / 5000 for air freight, or (Length x Width x Height) / 6000 for road and sea freight.

What is the maximum size or weight?

The maximum size or weight varies by carrier and shipping method. Generally, for air freight, the maximum weight is around 150-500 kg per item, and the maximum dimensions are typically around 317 cm (125 inches) in length and 223 cm (88 inches) in height. Always check with the specific carrier for their limits.

Can you ship my vehicle internationally?

Yes, we offer international vehicle shipping services. This includes handling all necessary documentation, customs clearance, and ensuring safe transport. Contact us for specific requirements and a detailed quote.

Do you have warehouse where I can drop off the cargo?

Yes, we have warehouses where you can drop off your cargo. Please contact us for the locations and operating hours of our nearest warehouse facilities.

How and where can we pick up the cargo at destination?

You can pick up your cargo at the designated destination warehouse or distribution center. We will provide you with the exact location and pickup instructions once the shipment has arrived. Please bring your identification and any necessary documentation for verification.